Democratic Republic of the Congo: Human Resources Officer - DR Congo

Role & Responsibilities

Support many of the HR activities of the programme with a particular focus on nationally recruited staff. On a day-to-day basis the HR Officer carries out a variety of HR and administrative functions required to ensure the HR needs of the programme are met and that HR activities are conducted in line with Medair policies and procedures and in accordance with local employment legislation and practice.

Project Overview

Emergency health projects targeting displaced, war affected and vulnerable populations in regions that are in crisis in DRC. WASH interventions in communities and support of health centres as part of our health emergency responses. Facilitating humanitarian access to remote areas.

Workplace

Field based position in Goma, Democratic Republic of Congo. Take a look at Medair’s work inDR Congo.

Starting Date / Initial Contract Details

As soon as possible. Full time, 12 to 24 months.

Key Activity Areas

Human Resources Management for Nationally Recruited Staff

· Liaise with HR Manager and NRS HR Officer and HR Assistant to carry out and ensure the quality of the day-to-day HR functions of the programme as they relate to nationally recruited staff which include, but not limited to: recruitment process; employment contract; induction; debriefing; exit interviews, etc.

· Work with field management to review, update and/or develop employment documentation for nationally recruited staff, including job descriptions, employment contracts and staff guidelines, ensuring they meet the requirements of local labour laws.

· Follow-up on medical expenses and set-up control system.

· Set-up and upkeep of database of all former employees that we would potentially re-hire, as well as pool of candidates following recruitment campaigns.

· Liaise with other NGOs, local service providers and field management to ensure that salaries and benefits for nationally recruited staff are in-line with similar organisations, meet the requirements of local labour legislation and are within budget.

· Implement disciplinary action and grievance procedures, ensuring that the correct procedures are followed and records are kept in accordance with Medair guidelines and local labour laws.

· Participate in liaising with local authorities to provide requested information and resolve disputes.

Human Resources Projects

· Participate with Human Resources Manager in Human Resources projects to move them forward: Policy research and policy development or revisions; Update / revise / translate internal handbooks, memos, policies in particular “Réglement Intérieur”, code of ethics, PSEA documentation; Revision of the salary scale; Organization and maintenance of HR documentation on Box; Participate in the proposal budgets when requested.

Human Resources Management for Internationally Recruited Staff

· Liaise with Human Resources Manager and on HR issues for internationally recruited staff including, but not limited to: pre-assignment programme specific information; visas or work permits; country/programme briefing; staff wellbeing; exit interviews; R&R and annual leaves, medical evacuation documentation, etc.

· Coordinate housing requests from visitors to Goma and maintain the Medair residence calendar weekly and food PDF.

Training and Development

· Support line managers in identifying training needs and provide appropriate training opportunities for staff (either in-house or external).

· Ensure line managers receive any necessary training, advice, mentoring or coaching on performance management or any other relevant areas of HR management or procedures for their team, available for 1 on 1 coaching.

· Develop system that gives clearer trajectories, incentives, and support to staff looking to move up and ensure training records are maintained.

Team Spiritual Life

· Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.

· Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.

· Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

· Qualification in relevant subject and/or equivalent hands-on experience in relevant field

· Strong working knowledge of English and French (spoken and written).

Experience / Competencies

· Relevant professional experience in a related field.

· Competent with administrative tasks.

· Computer literate with good working knowledge of Microsoft Excel, Word and Outlook.

· Can prioritise work to meet deadlines. Problem solving ability. Good communicator.

· Organised and structured with good attention to detail. Good inter-personal skills.

· Able to make decisions within a consultative and supportive framework.

· Capacity to work under pressure and manage personal stress levels.

· Team-player who enjoys working in a team setting.

· Respectful, accountable, honest, creative, open-minded, flexible, self-learner.

Working Conditions

· This is a field-based position and working and living conditions may be very different to that previously experienced.

Before you apply

Please ensure you are fully aware of the:

a) Medair organisational values.

b) Profiles sought for Internationally Recruited Staff (IRS).

c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).

d) Benefits Package provided for Internationally Recruited Staff (IRS).

Application Process

To apply, go to the "Current Vacancies" page then:

a) apply for this vacancy (or another position that matches your profile), or

b) apply for a Medair ROC (where we can try and match your competencies to our vacancy needs).

Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.